General

What is Juniper Health?
Juniper Health is a supplement management platform that helps practitioners deliver personalized care with professional-grade daily packs.

Each pack is sorted, labeled, and shipped directly to patients. No bottles. No sorting. No guesswork.

Not a practitioner but want to partner with us? See the Partnerships FAQ below.

Why choose Juniper Health packs over other daily supplement packs?
Juniper is built for clinical accuracy, long-term adherence, and practitioner oversight. Unlike generic vitamin packs or one-size-fits-all subscriptions, Juniper packs are:

• Personalized by a healthcare provider, not an algorithm

• Made with over 250 professional-grade supplements

• Sorted into up to four daily intervals for precise timing

• Shipped directly to your door, automatically refilled

The result is a supplement routine that’s simpler, smarter, and more clinically effective — tailored to real health goals, not trends.

What types of supplements are included?
Our catalog includes over 250 professional-grade supplements: vitamins, minerals, adaptogens, botanicals, amino acids, cognitive and mood support, hormone balancing nutrients, detox support, gut health blends, and more.

What kinds of protocols can be built?
Practitioners create protocols for a wide range of health goals. These include adrenal, thyroid, and immune support, detox, cognitive health, sleep, cardiovascular wellness, and more.

With over 250 products and up to four daily intervals, the number of personalized combinations is virtually unlimited.

How are daily packs different from bottles?
Each pack is pre-sorted and labeled for the time of day. They replace the complexity of managing bottles with a simple, portable format. What’s needed, when it’s needed. Nothing more, nothing less.

For Practitioners

How are the supplement packs personalized?
You build the protocol using our platform by selecting products, dosages, and up to four daily intervals. Juniper assembles the packs exactly to your specifications.

What types of supplements are included?
We offer over 250 professional-grade supplements. These include botanicals, vitamins, minerals, amino acids, cognitive support, adaptogens, gut health formulas, hormone-balancing nutrients, detox blends, and more. All are tested for potency and purity.

Can I brand the supplement packs?
Yes. Every pack includes your practice name, reinforcing your role in your patient’s care. For those looking to further elevate the experience, branded boxes are available as a premium option. Contact us to learn more.

How does the purchase and checkout process work?
After you finalize the protocol, the patient receives an email with a summary of their daily packs. From there, they can review the plan, make any changes, and enter their shipping and payment information. You retain visibility into the full protocol and what was shipped. There is no need to manage fulfillment.

Do I handle customer service?
No. Juniper manages all customer service related to shipping, billing, subscriptions, and general support.

If a patient has questions about their protocol, specific supplements, or would like to make changes to their regimen, we direct them to contact you directly.

Are the supplements high quality?
Yes. All supplements are professional-grade, manufactured in the USA, and undergo rigorous testing for potency, purity, and consistency to ensure the best possible outcomes.

What if I need to add something that’s not currently in your catalog?
We are always open to requests. If there’s a product you’d like to see offered, let us know. We review each request and assess it for quality, sourcing, clinical relevance, and fit with our existing fulfillment operations. If it meets our standards, we will do our best to add it to the catalog.

Why does this matter for your practice?
Patients are more likely to follow through with your recommendations when it’s simple. Our platform increases adherence by removing the complexity:

• No bottles, no sorting

• Exactly what’s needed, nothing extra

• Easy to follow, easy to refill (automatic)

• Branded to your practice

• Portable and organized

• Support handled by Juniper

You stay in control of the protocol. Patients stay on track.

For Customers

Who decides what goes in each pack?
Your practitioner does. They select supplements tailored to your goals, and Juniper delivers them as daily packs organized by time of day.
You receive an email with a summary of your daily packs. From there, you can review the plan and make any changes if needed.

What types of supplements are included?
Your daily packs may include a combination of vitamins, minerals, herbal blends, amino acids, probiotics, hormone support, and more. All supplements are professional-grade and selected by your practitioner based on your needs.

Can I see what’s in each pack before ordering?
Yes. You will receive a clear list of everything in your plan. Before checking out, you can view your cart, make any changes your practitioner allows, and confirm the plan works for you.

How does the checkout process work?
Once your practitioner sends your protocol, you’ll receive a secure email with your personalized plan. Simply review your daily pack summary, enter your shipping and payment details, and your first shipment will be on its way.

Who do I contact for customer service?
For questions about shipping, billing, or subscription status, please reach out through our Contact page.

If your question is about your supplement plan, protocol changes, or specific product concerns, please contact your practitioner directly.

Are the supplements high quality?
Yes. All supplements are professional-grade, manufactured in the USA, and undergo rigorous testing for purity, potency, and quality. These are the same products trusted by licensed healthcare providers.

Why does this matter for patients?
Sticking with a supplement routine is hard when it’s complicated. Juniper makes it easy by replacing confusion with clarity:

• No bottles, no sorting

• Personalized for your needs

• Portable and easy to use

• Refills ship automatically

• Nothing more than what’s needed

With fewer decisions to make and everything prepared for you, staying consistent becomes second nature.

Shipping & Fulfillment

Where are the packs shipped from?
All daily packs are assembled and shipped from our U.S.-based fulfillment center to ensure quality and fast turnaround.

How often will I receive packs?
Most patients receive monthly shipments. Sixty and ninety-day options are also available. Subscriptions renew automatically unless paused or canceled.

Can I cancel or adjust my subscription?
Yes. You can pause, cancel, or change your shipment frequency anytime in your account.

What comes in the box?
Each box contains:

• Your daily supplement packs (organized by interval)

• The first pack labeled with your name

• A full supplement list

• A simple guide to help you stay on track
  

How long does it take to receive my first order?
Once you have completed checkout, your packs typically ship within three to five business days and arrive within five to seven business days total.

Partnerships

Who can partner with Juniper Health?
We work with a wide range of organizations beyond individual practitioners. These include wellness brands, fitness and recovery clinics, employer wellness programs, digital health platforms, health systems, and schools. If your audience needs a trusted, consistent supplement solution, we can help you deliver it at scale.

How does the partnership model work?
You collaborate with our team to define supplement offerings or protocols that align with your goals. We handle fulfillment, shipping, inventory, and customer support. We can also white-label the experience or co-brand the packaging.

Can we create custom protocols for our audience?
Yes. You can build supplement regimens that reflect your organization’s philosophy, clinical model, or consumer-facing product offering. With four daily intervals and over 250 supplements to choose from, thousands of combinations are possible.

What if we want to offer a product not currently in your catalog?
We welcome new product requests. Every submission is reviewed to ensure it meets our standards for quality, sourcing, and alignment with our fulfillment model. If it is a good fit, we will explore adding it to the offering.

Can our brand appear on the packs or packaging?
Yes. Co-branded daily packs are included by default. Premium custom boxes are also available for organizations that want a more elevated, white-label experience. Reach out to discuss branding options.

Do we need to manage inventory or fulfillment?
No. Juniper handles all logistics including inventory, packing, shipping, and subscription management. You do not need to manage warehousing or shipping in-house.

Are the supplements high quality?
Yes. All supplements are professional-grade, manufactured in the USA, and undergo rigorous testing for purity, potency, and consistency to ensure they meet the highest clinical standards.

Why partner with Juniper?
We make it simple to offer personalized, professional-grade supplements without operational complexity.

• Ready-to-ship daily packs

• Custom protocols and branded packaging

• No inventory or fulfillment responsibilities

• Professional-grade products, tested for quality

• Flexible white-label and co-branded options

• Tailored models to support your business

How do you get started?
Contact our partnerships team to explore your goals and audience. We will walk you through onboarding, branding, and fulfillment options.